Our
Care
System
Choosing a care agency is about trust, transparency, and knowing your loved one is truly being looked after. That’s why we use Nourish Better Care at Home, a modern, secure care management system that helps us deliver safe, consistent, and person-centred care while keeping families fully informed and involved.
Nourish allows our care team to record care in real time, meaning nothing is missed. From daily support tasks to wellbeing observations, medication support, and outcomes, every detail is securely documented during each visit. This ensures continuity of care, clear communication between carers, and a complete, up-to-date picture of each person’s needs, preferences, and routines.
Safer
More
Responsive
Care
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Using Nourish Better Care at Home helps us quickly identify changes in wellbeing, routines, or needs. This means we can respond quickly, adjust care plans where required, and share updates with families and healthcare professionals when appropriate. The system supports best practice, regulatory compliance, and high standards of care, giving everyone peace of mind.
Involving Families
Every Step
Of The Way
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We understand how important it is for families to feel connected and reassured, especially when a loved one is receiving care at home. Through the Nourish Family Portal, families and authorised representatives can securely access live information at any time. This includes daily care notes, care plans, risk assessments, and important updates all in one easy to use place.
The family portal allows you to stay involved in care planning, see how care is being delivered day to day, and feel confident that agreed support is being followed. It also supports open communication, helping families and our care team work together to achieve the best possible outcomes.